Returns & Exchanges

At Gully Labs, we stand by the craftsmanship of our footwear and apparel, offering a seamless 14-day return and exchange window to ensure your complete satisfaction. All items must be in their original, unworn condition with tags intact to qualify for a full refund or store credit.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack the Items

Securely place the products in their original packaging, ensuring all labels, dust bags, and accessories are included to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Quality Check & Refund

Once our workshop receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing